- Mr. and Mrs. BarnardBasel to Amsterdam
We recently completed the river cruise from Basel to Amsterdam. It was the best trip we have ever been on. Every detail was taken care of from the time of booking by Denis to the welcome back by Jerry. We enjoyed Jeremy’s family touch for the first part of our journey and then the fun and care provided by Denis, John and Heleen on the remaining part of the journey. What an incredible team. And then those special touches… a plant delivered to our room in honour of our 50th anniversary and that followed by a special celebration in the dining room with a cake for all anniversary couples. We are referring several of our friends to your company… you just know how to do it right! Thank you and we hope to travel again with you.
- Ms. MooreWaterways of Holland and Belgium
I recently returned home from my first ‘journey” with your company, cruising the Waterways of Holland and Belgium. From my departure at Pearson International to my final arrival there, I was pleasantly and constantly surprised by the care, attention and detail and warmth of your entire staff and the crew of the Da Vinci. It made my first trip aboard the ship and I was reluctant to leave my new home away from home on April 29th in Arnhem. The quality of your service far exceeded my expectations and I am already planning my next journey with you. I made new and lasting friendships and have many pictures, videos and memories to warm me during the months to come. Thank you so very much. Sincerely,
- Mrs. VirgoLondon to Stockholm, 2013
When our flight from Frankfurt to Toronto was delayed because of Air Canada, Denis attended to everyone’s needs, with meals and a very calm demeanor. He made arrangements for our room in Toronto, as well as rebooking our flight the next day to Ottawa. Jeremy met us at the airport with a big smile and a hug carrying our room vouchers and boarding pass. What service!! I even got a call the next day to make sure everything went smoothly and that I got home ok. No one I have ever traveled with has done that before.
- Mrs. MaxwellMayan Mystique, 2014
I have just returned from a wonderful trip. I would like to thank you all but in particular our Journey Manager Denis Normandeau, he was thoughtful, funny and extremely caring. This was my first time touring with a group and was pleasantly surprised at how well everyone melded. Thank you all again and hopefully I will travel with you again.
- Mr. Mills & Mrs. GrimmBarging through France, 2014
To the staff and the Van Dyke family, sincere thanks for your dedication and effort to ensure all your guests had a relaxing and stress free holiday. The Anacoluthe was a great ‘home away from home’. All the staff is “A One”, helpful, courteous, obliging and best of all, always smiling. The visit to Juno Beach and surrounding area was memorable and brought home the sacrifices that the young men of Canada made with their lives so that we can enjoy our lives in freedom. Sincere thanks go to Mark and Alexandra. In their successful effort in retrieving an article left behind on the Anacoluthe. Extra special thanks go to Alexandra who gave up her free time in Paris to meet the Anacoluthe, pick up the lost article and deliver it to Linda in Paris. This was service above and beyond. The accommodation in the Manor de Mathan in Crepon was outstanding; it made you feel like royalty.
- Marie-Sylvestre BelangerYukon Quest, 2013
You folks are probably the best tours / sponsors that I work with, and it really feels like a visit from family when you come up.